At 5/11/09 11:42 AM, HeavyTank wrote:
At 5/11/09 09:45 AM, byteslinger wrote:
Glad I could help...
Well, l was able to log my stats once, but when l try to click "You will NOT get an email every time your stats are logged. Turn this option ON."
I get this message "Error: Could not identify user!"...oh, and the other problem now came back..
What's wrong with that site?Are there being any major changes or something?
I know they're going to put medals, but still, l know some other users that encountered this problem so l am not the only one...
I don't doubt that you are having issues. However, I have logged into NGLogs with the user "HeavyTank", retrieved stats, played around with the e-mail switches - pretty much everything you wrote about - and it did not fail for me.
It is true that some people are having issues - most of which seem to focus on browser issues and cookie timeouts. When you log in (and make sure you use the same case/spelling as you have in NewGrounds) the system sets a session cookie with your user name and internal user ID. If you get an error that mentions "not logged in" or "can't identify user", either the cookies got corrupted, or you signed in with a minor case variation of your name.
The bulk of the major changes are complete for now - the medal system is the newest chunk of code, and will probably evolve as time goes on. But I think the problems that we are seeing is that the entire site has been moved to a different server and account, and this new account is less forgiving than the old one. I had to go through some code to make sure all references to images and links had the proper case, or else it stopped working (but it worked fine on the previous server).
Please sign in as "HeavyTank" (with the "H" and "T" capitalized) and try again. If you still see issues, please let me know the O/S version you're running, the browser and version, if you have cable, DSL or dialup, and (as you did before) the exact error messages you see.
I'm not sure what's out-of-whack. But, based on the activity logs, over 98% of the users accessing the site have no reported issues. So, for the other 2%, I have to do a little more work....