Hey everyone I'm Josh. I am a manager at McDonalds and came across this thread during a google search. I read through alot of the posts here and laughed my ass off. I look forward to sharing some of my stories and experiences during my 15 years in the workforce at many different jobs.

I started working at Mcdonalds a few months ago. I was actually suprised that it wasn't nearly as bad as high school made it sound. The entertainment factor probably helps most with that, along with a pretty decent group of coworkers.

Anyway, as far as weird customers go, we've got a guy that comes in sometimes and orders a mcdouble, extra onions. But it's not that simple. The mcdouble comes with dehydrated onions, and he subs them out for the red onions we use on the angus burgers. Simple enough. But he also has to have it microwaved. The poor girl from the kitchen runs up juggling the stupid thing every time. It's ridicuously hot. The whole time his food is being made, he stands up at the front counter screaming "EXTRA ONIONS. EXTRA. EXTRA RED ONIONS. HOT. EXTRA ONIONS. IS IT HOT? MAKE SURE IT'S HOT. TELL THEM TO MAKE SURE ITS GOT LOTS OF ONIONS." over and over again until his food is handed to him. And then he makes sure to confirm the extra onions for a moment or two before leaving.

At 5/30/10 11:02 PM, Digital-Terror wrote: So I got a job at a fast food restaurant, but nothing interesting happens ever.

wtf guys, you lied to me :(

Now that depends on what restaurant you took a job at. Was it wendy's?

At 7/25/10 04:48 AM, lizzyhurts wrote:

:.

The whole time his food is being made, he stands up at the front counter screaming "EXTRA ONIONS. EXTRA. EXTRA RED ONIONS. HOT. EXTRA ONIONS. IS IT HOT? MAKE SURE IT'S HOT. TELL THEM TO MAKE SURE ITS GOT LOTS OF ONIONS." over and over again until his food is handed to him. And then he makes sure to confirm the extra onions for a moment or two before leaving.

It would have been funnier if he was slapping his hands on the counter while he is saying that.
Ok so a few of my rants. I hate working in the back window taking orders and money it seems that I get an in depth look at how stupid people. I thought that since I became a manager I wouldn't have to work back there again but I was wrong. Ok one of the things that I hate is this
ME: Hi what can I get for you?
Customer: A Number 6 Chicken club meal
ME: Large size?
Customer: Sure
ME:Sprite to drink?
Customer: No, Dr Pepper
ME:Ok, Crispy or Grilled Chicken
Customer: Yes
*the next sound is me banging my head against the wall

We banned a group of kids for throwing food at walls and just making an overall mess whenever they came in. My manager told them to leave, and not come back unless they were with parents, or she would call the police. An hour later, no, literally an hour later, they were back. So my manager calls the cops.

So generally when someone calls the cops on you, you learn not to fucking do that again. But they came back the next day, and were apparently suprised when my manager called the cops. Again. They still try. I guess 'banned' is too strange a concept for them.

As far as employee mistakes go, here's an interesting little story that could've ended terribly, but we never heard back from the guy:

So a guy comes through drive-thru and orders a filet. I'm presenting, so when I see a filet laying on the counter where they generally put food ready for drive-thru, I grab it, put it in a bag, and hand it out.

A few minutes later, my manager and a coworker are freaking out about where this burger is. I tell them that I handed it out. They then tell me that the particular filet I had handed out had been returned from a previous customer. Apparently, a woman had taken a bite, found something to be unsatisfactory, ripped it in two and just generally fucked around with it. So I had just given out a torn to shit fish filet to this poor guy. Suprisingly, we never got the angry phone call we expected. My manager just told my coworker that, perhaps, the waste bin might have been a better place for something like that.

Wow what a night. On Sunday nights our store usually closes at 11pm but the past few days we have been doing $300-$400 hours from 10-11 so our store manager decides to have us stay open to midnight. That normally wouldn't have been a problem but this idea struck him yesterday and the schedule was already done and my entire night shift save 1-2 people left at 11 and I couldn't get the right people to stay and help close. So I had 2 grill people who don't know service, and 2 service people. One just started yesterday and the other girl doesnt know how to take orders for dinner only breakfast. And me. So its about 1050pm its pretty dead so I decide to break off and try to count down some drawers so I leave my new guy with a headset and some instructions, he knows how to take orders and he knows how to present so I pretty much give him a run down of whats expected and I run him through some practice orders to have him a get a feel for it. My other service person is cleaning the lobby and I have her help him if he gets into trouble and I had off to the office to count money. Fast forward to 1115pm. I hear the KVS beeping like crazy and I look up at the drive thru monitor he has 5 orders on the screen plus 3 pending. I run up from and these are insane orders
15 mcdoubles 8 small frys, stuff like that. My poor trainee thought he could handle it all on his own!! I jumped in there and we got it all straightened out. It knocked my labor down some though so thats good at least

Oh man I remember coming to this thread all the time! Probably have a couple good posts in it too!

end reminiscing

At 7/25/10 02:26 PM, SouthsideJosh wrote:

At 7/25/10 04:48 AM, lizzyhurts wrote: .

The whole time his food is being made, he stands up at the front counter screaming "EXTRA ONIONS. EXTRA. EXTRA RED ONIONS. HOT. EXTRA ONIONS. IS IT HOT? MAKE SURE IT'S HOT. TELL THEM TO MAKE SURE ITS GOT LOTS OF ONIONS." over and over again until his food is handed to him. And then he makes sure to confirm the extra onions for a moment or two before leaving.

It would have been funnier if he was slapping his hands on the counter while he is saying that.
Ok so a few of my rants. I hate working in the back window taking orders and money it seems that I get an in depth look at how stupid people. I thought that since I became a manager I wouldn't have to work back there again but I was wrong. Ok one of the things that I hate is this
ME: Hi what can I get for you?
Customer: A Number 6 Chicken club meal
ME: Large size?
Customer: Sure
ME:Sprite to drink?
Customer: No, Dr Pepper
ME:Ok, Crispy or Grilled Chicken
Customer: Yes
*the next sound is me banging my head against the wall

HAHAHAHAHA, I've had that happen so many times. Seems like it's really hard for people to listen.
Another thing, people that get all surprised when you tell them there's multiple choices when it comes to ordering Happy Meals. After like 10 years people STILL don't know about that.
Here's how it goes:

Dumbass: I'd like a Happy Meal, and a.. *continues ordering other shit*
Me: *interrupts* What would you like in your Happy Meal?
Dumbass: *still continues ordering*
Me: ..Sorry sir, what would you like in your Happy Meal
Dumbass: Wh-wh-what, sorry? Just give me what's in there all the time.
Me: *sigh*

At 7/26/10 04:25 AM, Impornant wrote: Oh man I remember coming to this thread all the time! Probably have a couple good posts in it too!

end reminiscing

NemoX isn't even alive anymore.

I always thought of Mcdonalds as a fat fuck magnet.

this thread is so full of win!

one question:
why does your meat have no taste at all?

Quote me if you've also done an overtake in the DT lane.

At 1/23/07 09:11 PM, NemoX wrote: What made me roll my eyes the most is when they decided to get a 20 piece because "it is only 8.50"...do they realize that means each nugget is costing them about 2.35? what do they mean by only?!?! people are stupid when it comes to math don't they?

Hrmmm....

Anyway, these are good stories. Too good. Or maybe I'm too easily distracted.

At 7/26/10 04:29 AM, AustinBreed wrote: I work at a deli and it's really funny when stoned people come in. They think really long and hard about what they want on their sandwhich and get really upset if there isn't enough.

I hate dealing with the stoners. I can handle the drunk people because they are usually just laughing and really funny but the stoners always act like thinking is painful for them. I guess I dont have enough patience for someone sitting in my drive thru going uhhhhh uhhh ummmm some nuggets and stuff uhhh yeah

Wow, this topic is old. I remember coming here every day years ago.

So anyway, I got a story...

Get a Room!

About a month ago, I'm in McDonalds in a pretty ghetto area, eating . I'm sitting right by the restroom, and I notice a trashy looking woman walk in with a guy. They both go into the restroom, come out later, and I notice her shove something into her shirt. This happens once more while I'm there, and the guy sitting next to me goes and alerts the manager of the restaurant. I figure I have nothing else to do, so I decide to stay and enjoy the show. Sure enough, she shows up again, and this time I'm quick enough to notice she's shoving money into her bra. Eventually the cops show up, notice she has many outstanding warrants, and try to arrest her. They sure do, but the guy she's with (he's like the fourth guy!) sure puts up a fight. Long story short, he's a drug dealer. I assume they both did some time for that.

I work any of the shifts I can at McDonalds and I have a few story's but seeing as it's so late/early I'll share one.

I'm in grill and we have one person in back cash plus a person up front while the manager shuts down the system. When the system goes down we take orders by hand so, being understood is very important.
After a few minutes or so this car shows up with two black dudes in it and the first one wanted a crispy blt while the other wanted a classic with extra this, no that and something or another. Whatever man, I made both of them the standard way. They came back and not only cut someone off in the drive thru line but yelled at the poor new girl and that made me mad. Somehow, the idiot manages to say he wanted a classic with pickles, dehy onion and extra tomato.
Ok. They come back AGAIN and yell at my manager because "it aint even close". The asshole wanted a grilled classic with no mayo and extra tomato.
Speak English mpother fucker.

OMG I don't know how you can remain somewhat sane after all of that. I.... I don't know if I could live with a job like that, but if you survive there and then attempt to go else where it should be a cake walk in comparison right?

congrats for putting up with that customer shit all these years

necrobump go