At 7/27/08 10:39 PM, sonicmega wrote:
Am I the only one seeing $3.69 as the gas price right now everywhere, as opposed to $3.98 4 DAYS AGO?!
maybe, I heard the prices should start going down again soon-ish.
Anyway, time for another big update. This time, more pet peeves about DT, and a couple more stupid customers. ENJOY! :D
Don't hold my line for stupid shit like this please
So this guy comes in right, he orders a double quarter meal, large sized with a diet coke classic scenario, they think the diet pop makes any difference, fat ass), but anyway, he orders then 2 extra double quarters, plain - because he is deathly allergic to ketchup . I'm thinking "yeah fucking right, but whatever", and TWO extra drinks. So he gets to the window, and starts arguing that he has a credit for the plain doubles because we screwed up. I asked him who he spoke with and he told me I don't know, a manager, after a bit of inquiring, he said a male manager....the only other male manager is the store manager, and I know I didn't take that order, so I go check on the book.
His name is not there. I decide I still want to be nice and give him the damn things....only now he insists they told him he was also going to get a drink...w/e. So I promo both sandwiches and on drink, but now all of a sudden he says he only ordered one extra drink, so I refund one...
Ok, bear with me for a minute. If I punch in 3 drinks, I promo one, and then refund the money for another one...do you not pay for only one then? Apparently, this basic math eludes him. He came back with a couple complaints: his fries were cold, his drink apparently din't have the lid on properly so he spilled it over himself, and he said I gave him the right change, that he was only supposed to pay for the drink with the meal...we went over that scenario I just described above, and he still wouldn't let go and admit he paid for what he wanted...in the end, he said "it's not a big deal, forget about it"....NOT A BIG DEAL? THEN WHY THE FUCK DID YOU MAKE ME HOLD THE LINE FOR 10 FUCKING MINUTES ABOUT IT YOU STUPID PRICK?!?!?!?!
I swear, they get more stupid every day, and I still don't buy the whole "allergy" to ketchup. That's like people who swear they are allergic to onions, and yet they order bigmacs with the sauce, which has onions, or allergic to tomatoes and order extra ketchup. Dumbasses.
The chair saga continues
So, do you guys remember a while back about the bitch yelling at me about HER chair? You know, the one that can never be pleased and must always find 5+ things to complain about every single visit? Well, she came over today, and even though the remodelling is well underway now (about 3 and a half weeks now), she all of a sudden came to me to tell me that I MUST make sure the store manager orders them to put a chair for disabled people, one that is not attached to the floor, simply a free chair, because she HAS to have HER chair, and if we don't put it, she won't be able to overcome her disability.
I have a couple problems with that. 1) it's not HER chair, 2)we probably will put a seat for disabled people, but not because of her, and most certainly wouldn't not when we are so into the remodelling if it wasn't on the original plan, and 3)FUCK YOU BITCH, the only "disability" she has is she a fat lazy fuck. She is perfectly fine otherwise, she has absolutely NO disability at all.
I am praying they forget the disabled seats just for her, maybe she won't come back, fucking cunt, can never please her and just flat out annoys the shit out of me.
A couple common scenarios you should avoid. Please
When we are done taking an order, there are a number of things that can happen, these are just some common ones that I ask of you please, avoid doing, as they are not only annoying, but also waste our time and the other customers:
is that all? - silence
When we ask you this, please answer, don't just stay there in silence. Most of the time we just give up and give you a total, and you come to the window, but sometimes you don't answer a yes or no, and when we start giving you the total (after about 20 seconds of silence, which is more than enough time), you get mad at US because you are not done ordering...THEN FUCKING SAY SO!
anything else? yes....(nothing)
This is just stupid. If you tell me that YES, there is something else, I will then wait for you to tell me what else you want, yet you keep quiet and you were actually done. Don't waste my time please. Same thing happens when I ask "nothing else?" and you say no...I assume you are done and will proceed to give you your total.
your total is...drive away
Ok, this is just plain rude. It is my job to tell you your total when you are done ordering, yet you leave me talking to myself and drive away. Fine, it's rude but I can live with it, except when you come to the window mad at me because you don't know your total. Fucking ass, I did try to tell you and you drove away, how can you have the nerve to get mad at ME because you are so impatient and rude?
total is $xx.xx - (3 min around corner, lineup behind)
So another thing...if you are done ordering, I tell you your total and to come to the window...please do so. Some people either don't move from the board for about 3 minutes looking for change, or they will move 2 feet, and do the same. Meanwhile the rest of the customers are getting mad because they are having to wait longer, and guess who gets to deal with them then? ME! Please, it's inconsiderate, don't do it.
Did I stutter? Did I speak in Spanish and didn't realize it?
Ok, right now we have the Olympic cup going on and they are quite popular. First things first: policy is, you are allowed to buy a cup with the purchase of any item. This means, you cannot buy the cups by themselves, i.e., one small fry = one glass, 2 small fries = glasses and so on. It's a sale tactic, and quite frankly, I decided I am going to be anal about this one, so I do not care if another store sold you the cup by itself, I won't do it, deal with it.
Second, this guy comes in and asks if we have them...it goes like this:
Me: yes, right now we have the red one and the green one
Him: oh, do you have the yellow and black one?
Me: no, I'm sorry, we only have the red and green one right now
Him: Oh, I wanted the yellow and black on.
Me: no sorry, I only have the red and green one
Him: so you don't have the yellow or black?
Me: good night.
Seriously, how many times do I have to repeat the same thing before you get it through your head?
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anyway, that is all for tonigh, better stop writting before my nose starts bleeding again (it really did at one point tonigh, I got so mad at these kind of stupid customers and it has been so hot here in calgary that my nose started bleeding all of a sudden (don't worry, I was not dealing with food, I had gone and shut myself in the office to calm down when this happened).
See ya next time NG! :D