You've got talent, but this is ridiculous.
Look, I'll give all the compliments here: you're good at drawing. I like the character designs, and the voice recording is well done, especially the accents. It's got this cartoony-anime feeling that's easy on the eyes, even though it's not very detailed.
Unfortunately, Luna Rose is so convoluted, so utterly ridiculous, I almost mistook it for a parody.
The dialogue is...urgh. It's this tedious soap opera crap that explains too much and is unwieldy and bloated. Each person talking launches into what appears to be a soliloquy, and all of it is batshit insane! It makes the discombobulated plot even more haphazard and random and pointless. Now, I'm not going to comment on not knowing the characters, because, since this appears to be a series, I should be familiar with these characters if I had been following the plot. But after watching five minutes, I couldn't even catch a glimpse of the plot. For continuity's sake, I looked up one of the earlier episodes, and couldn't decipher that either. Damn.
I can recognize that you are a good artist, and have good contacts for the voice acting. So, I'm going to give you a list. You don't have to follow this list. I'm just putting it out there for you to consider.
1. Get a writer or a how-to-write book. I'd recommend "Plot and Structure" by James Scott Bell; it should help you a) improve your characters, b) improve the plot, and c) give you the resources to create better, less bulky dialogue.
2. Half the time, double the polish. Instead of making a 10-minute video with basic, uninteresting colors and shading, make a five-minute video and add shading and depth. Trust me, it'll really improve your work.
3. Discontinue Luna Rose. (gasp!) Sounds bad, don't it? I don't think so. If you've gotten all the way to episode 9 and nobody has a clue what you're talking about, chances are there aren't going to be any great revelations in episode 10. The plot's so bogged down and ludicrous at this point that it'd be better to start anew, with new experience and, hopefully, a better understanding of your audience and storytelling as a whole. I'd rather see you embark on something new and great rather than Luna Rose 1-10.
That's my two cents. Hope you found at least some of these points relevant. If you do decide to start something new, feel free to PM me. I write as a job and as a hobby, and would be willing to help if you care to ask for it.
Good luck, and congrats on the Daily Feature!