I've traveled a lot, been in a lot of hotels...
And I've never down graded my experience of the hotel because of waiting for the elevator. I know you've guys have heard this complaint before but seriously it makes no sense. Unless all these characters are business people, and thus in a rush to get things done, then they should be a little bit less caring if they have to wait an extra minuet or two at the elevator. I've been in a hotel with an elevator that could only fit about four or five people and I didn't give rat's bottom. I was on vacation, I could wait for the next one. Or better yet, take the stairs and get some exercise.
In my experience my biggest complaint about any hotel would have to be costumer service, which you don't see here. There's very little control in the way of managing this hotel, which isn't even themed by the way so the name doesn't make sense. Anyway, you can't manage prices, you can't manage employees (well hardly, you can fire them but that's it), it's basically a sit and wait game after you've added new rooms and what not.
You've probably heard or rather seen the other complaints so I won't reiterate them. So I'll just conclude with this. While I like the look and feel of the game, there is certainly a lot of room for improvement which makes the game feel unpolished. If you make a second version I hope you will take these complaints and suggestions to heart and fix/add what needs to be fixed/added.
