I feel that there is four reasons these people are assholes to customers:
1. Boredom. It's bad enough at most stores, but nothing happens at these stores. It's easy to just get bored, sitting and waiting for people to buy something. The fact many people come in just to play the demos of games but not buy anything must piss them off. The boredom drives them insane, and they take it out on the customer.
2. Their own preferred games ruin their goal to be a salesman. I wouldn't be surprised that if you bought games they like, or for the systems they like, they would treat you nice. I bet most of these problems come from people buying games for systems they hate, and not the versions for systems they like.
3. Stupid customers. Jesus christ, some of those annoying fanboys under 15, and almost all of their parents, who always know shit about the video games their kids want, often make you want to put a bullet in your own head, and you don't even work there. I remember a woman in her 40s asking random questions about video games and the consoles that 99.99% of the users here would know immediately, but she was asking them in the annoying dumb blonde method, making me wish I had chosen a different day to go buy a video game, and wishing I had died of the brain tumor in 2004. As a result, these customers are treated like morons, for the employees just are tired of hearing this shit all the time.
4. And the highly likely option that they are just assholes, period. Come on; every store, no matter what city it exists in, what field of business it sells in, and reguardless the time of year, will have at least 1 or 2 asshole employees. I say at least, for often there will be a lot of assholes working at any store. The problem always is those assholes are often the best at completing their work, so it's impossible to fire them without risking serious problems in the productivity of the business, and having to hire new people who you have no idea will be good employees, the lazy bastards who do jackshit, or the assholes who get everything done, but then insult the customer once they have the time to do so. I can't even count how many times that shit has happened in my parents businesses (Women's clothing, don't ask) with their employees. Those stupid whores..............