Electronic Boutique
In Canada it's called EB Games (was Electronic Boutique) and I've never been upsold at the counter like this. They do rip off on the used games though.
The EB around the corner from me has a chick behind the counter that has star war tatoos on each arm. :D~
The only thing they are good for, for me is trading in 3 old games to get a new one free.. during my brief re-flirtation with consoles.. PC gaming is where it's at again.