Well, being a fan of management simulators I jumped on this like a soldier on a live grenade.
I love the "guest reviews" bit, until one problem became apparent.
Elevators.
I currently have a five star hotel, fully decked out at forty floors, and I have eight elevators that go from top to bottom. The only complaint I get from my happy little hotel goers?
YOU MUST CONSTRUCT ADDITIONAL ELEVATORS
and every time I shell out the increasingly large amounts of cash to expand my hotel it only gives me 2 or three spaces. I have spent the last part of this game just saving up so I can buy more elevators. Which I have to build level by level on a hotel with forty floors. I am not the only person who found that ridiculous.
So all in all, this is a great time waster. But now that I have gotten to 5 stars and still haven't managed to appease the gods of elevation I am probably never going to touch this game again. I will be waiting for a sequel though..