as much as i hate small talk myself, and i liked the turn around by the end of the episode, not to mention that last bit at the hospital, i still find myself repulsed by Andy's need to bitch and moan at and essentially be an asshole to another human being for the first two minutes of the video. also, the length of the stair-fall gag kinda killed that joke too (like Stewie's "mummy" gag in Family Guy).