• Make sure you are logged in and refresh the page.
• Try using pop-up mode
• Clear your cache and refresh.
• Use a different browser.
• Clear your save game either in-game or using the method below.
• The medal is glitched.

  Medals won't appear on userpage

  You need to create a profile first. This can be done by doing anything like making a blog post or favoriting a game/movie.

  How to report hackers/cheaters?

  First gather substantial hard evidence, then PM PsychoGoldfish

  Medal point weighting

  Games are still in testing as to the most appropriate method of weighting medals with respect to difficulty.

  0 Point Medals

  You may see these medals on a person's profile. These medals have been proven to be broken and, as a result, have had their point value stripped. For a list of 0 point medals see Broken Medal Games.

  How to mute Flash games

  You can use FlashMute. Just download and install. Upon activation, it will mute all Flash applications in all browsers. Very nifty.

  Games crash on Firefox on loading!

  If you have Adblock, simply add the following Exception Rule to it:

@@|http://www.ngads.com/

How to delete save games?

Warning! Proceed at your own risk. If you wish to delete your save game and there is no function in-game to delete it, you will have to delete it manually on your computer. Clearing the cache or your cookies will not clear your save game. This method will delete all save games from games played on Newgrounds. Go to the Adobe Flash Settings Manager site. Go to the "Website Storage Settings Panel" and scroll down to "uploads.ungrounded.net". Select it and press "Delete Website" (See below).