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BrentHeMan
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This will be the central discussion thread for the frequently asked questions (FAQ) wiki page.

Please post any corrections, additions, subtractions, and other recommendations here!

Please do not ask support questions in this thread.


I manage NG's servers, Chat, and Radio.
Need to change your username, delete your account, or something else? Read the Frequently Asked Questions (FAQ) wiki page..

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Murray
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Response to FAQ Discussion Thread 2015-02-15 19:24:02 Reply

At 2/15/15 06:30 PM, BrenTheMan wrote: This will be the central discussion thread for the frequently asked questions (FAQ) wiki page.

Please post any corrections, additions, subtractions, and other recommendations here!

So... it tells me I don't have permissions to view the FAQ wiki page.

BrentHeMan
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Response to FAQ Discussion Thread 2015-02-15 19:30:53 Reply

At 2/15/15 07:24 PM, Murray wrote: So... it tells me I don't have permissions to view the FAQ wiki page.

Oops, fixed!


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bcdefg123
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Response to FAQ Discussion Thread 2015-02-16 08:31:39 (edited 2015-02-16 08:32:45) Reply

In the 'browse sections' sidebar, I see a 'new document' button which I'm pretty sure I'm not supposed to see. Clicking it brings up an invalid permissions page.

EDIT: Good job with the forum FAQ pages and this page. The help pages do need a boost in visibility.

BrentHeMan
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Response to FAQ Discussion Thread 2015-02-16 08:34:11 Reply

At 2/16/15 08:31 AM, bcdefg123 wrote: In the 'browse sections' sidebar, I see a 'new document' button

Looks like even logged out users see this. I'll check into it.

EDIT: Good job with the forum FAQ pages and this page. The help pages do need a boost in visibility.

Thanks.


I manage NG's servers, Chat, and Radio.
Need to change your username, delete your account, or something else? Read the Frequently Asked Questions (FAQ) wiki page..

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DamnedByFate
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Response to FAQ Discussion Thread 2015-02-16 08:36:34 Reply

Bren, you are the man.


You can't fight for peace. If you fight, there ain't peace. NO, I'M NOT AMERICAN!
On every ship that floats and sails, there's someone who the captain nails.
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jonthomson
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Response to FAQ Discussion Thread 2015-02-16 19:14:52 Reply

Feel like the slight rename of the forum and addition of the faq sticky is a nice idea

Radaketor
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Response to FAQ Discussion Thread 2015-02-17 06:16:30 Reply

I still don't think that a lot of users are gonna go read the FAQ page, they'll just make a thread with their question because they're too lazy.
But good idea, i'm definitely gonna check that page out whenever i'm having a problem or want to ask a question.

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BrentHeMan
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Response to FAQ Discussion Thread 2015-02-17 10:19:28 Reply

At 2/17/15 06:16 AM, Radaketor wrote: I still don't think that a lot of users are gonna go read the FAQ page, they'll just make a thread with their question because they're too lazy.

Then we'll just refer them back to the FAQ. :)

At 2/17/15 06:50 AM, Radaketor wrote: Lil' typo.

Thanks, fixed.


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SwishyC
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Response to FAQ Discussion Thread 2015-02-17 16:08:33 Reply

Why not just directly link to the FAQ? It seems a little redundant to open the thread, to only be told to visit the wiki.


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BrentHeMan
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Response to FAQ Discussion Thread 2015-02-17 16:19:33 Reply

At 2/17/15 04:08 PM, SwisherCovent wrote: Why not just directly link to the FAQ? It seems a little redundant to open the thread, to only be told to visit the wiki.

Directly link to it from where?


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SwishyC
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Response to FAQ Discussion Thread 2015-02-18 05:27:58 (edited 2015-02-18 05:29:54) Reply

At 2/17/15 04:19 PM, BrenTheMan wrote: Directly link to it from where?

The sticky title.

A user clicks the sticky link and it opens up a forum post which basically says "now click here". I'm saying cut out the forum post, and just have the sticky title link go directly to the FAQ.

FAQ Discussion Thread


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BrentHeMan
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Response to FAQ Discussion Thread 2015-02-18 11:03:43 Reply

At 2/18/15 05:27 AM, SwisherCovent wrote: just have the sticky title link go directly to the FAQ.

The system doesn't work like that. A sticky is just special type of forum post.


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SwishyC
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Response to FAQ Discussion Thread 2015-02-18 12:01:28 Reply

At 2/18/15 11:03 AM, BrenTheMan wrote:
At 2/18/15 05:27 AM, SwisherCovent wrote: just have the sticky title link go directly to the FAQ.
The system doesn't work like that. A sticky is just special type of forum post.

Fair enough.


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have a little vomit at least. imo

lero552000
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Response to FAQ Discussion Thread 2015-02-22 18:18:35 Reply

Pool game is not loading -- it says" error loading game library"

BrentHeMan
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Response to FAQ Discussion Thread 2015-02-22 18:20:00 Reply

At 2/22/15 06:18 PM, lero552000 wrote: Pool game is not loading -- it says" error loading game library"

You'll have to send a message to the developer of whatever game you're talking about.


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BrentHeMan
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Response to FAQ Discussion Thread 2015-03-08 16:36:25 Reply

At 3/8/15 04:27 PM, Cordyceps wrote: Might be a good idea to include how to change your aura in the FAQ.

How do you do that?


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BrentHeMan
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Response to FAQ Discussion Thread 2015-03-08 17:34:55 Reply

At 3/8/15 04:47 PM, Cordyceps wrote: From the account page, click "Edit Profile Information"

Oh that, OK.


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Polaroid7
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Response to FAQ Discussion Thread 2015-03-10 00:24:32 Reply

Yeeeessss...about the Geometry Dash section...
I have found a flaw somehow...and here is what it is.
I'm not scouted. However, I upload audio. I'm able to use two songs for Geometry Dash: GabeN Song (unoriginal) and Pulsar (original). I have recently uploaded Pulsar V2 (original) and SKisM - Rave Review (ak9) (unoriginal). Can't use them. O_O
Can you help me out?

FAQ Discussion Thread


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I make crap music! Check me out!

BrentHeMan
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Response to FAQ Discussion Thread 2015-03-10 09:22:19 Reply

At 3/10/15 12:24 AM, Polaroid7 wrote: Yeeeessss...about the Geometry Dash section...

1) You're not scouted, therefore your submissions will NOT work with GD.

2) Do not upload music you did not create.


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FrenZeon
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Response to FAQ Discussion Thread 2015-03-22 03:05:01 Reply

Uploading music to the Audio Portal is TAKING TOO LONG!! Because of the darn WiFi thing. And this keeps happening today!! So HELP!


When it comes to coolness, it's all about good looks and acts, not being interested in judging others by appearance and personality, and being vicious. Click the sig below.

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BrentHeMan
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Response to FAQ Discussion Thread 2015-03-22 10:02:33 Reply

At 3/22/15 03:05 AM, Buddycarder wrote: Uploading music to the Audio Portal is TAKING TOO LONG!! Because of the darn WiFi thing. And this keeps happening today!! So HELP!

We can't fix your wifi.


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FrenZeon
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Response to FAQ Discussion Thread 2015-03-23 01:00:54 Reply

At 3/22/15 10:02 AM, BrenTheMan wrote:
At 3/22/15 03:05 AM, Buddycarder wrote: Uploading music to the Audio Portal is TAKING TOO LONG!! Because of the darn WiFi thing. And this keeps happening today!! So HELP!
We can't fix your wifi.

[X-(] If you can't fix mu wifi, well, just tell me tips on how to speed up a wifi in terms of subscriber identity modules (SIM).


When it comes to coolness, it's all about good looks and acts, not being interested in judging others by appearance and personality, and being vicious. Click the sig below.

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Radaketor
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Response to FAQ Discussion Thread 2015-03-23 06:31:33 Reply

At 3/23/15 01:00 AM, Buddycarder wrote: [X-(] If you can't fix mu wifi, well, just tell me tips on how to speed up a wifi in terms of subscriber identity modules (SIM).

Does this help?

CGA-999
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Sectus
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Response to FAQ Discussion Thread 2015-03-23 09:39:16 Reply

"Honestly, don't even bother. By the time you are banned from the forums for a long time, every mod and admin knows about your behaviors and nobody is going to take pity on you."

This is unnecessarily harsh, and there have been cases in the past where an account has been hacked and powers abused by the person that stole it. I don't think you should consider an unfair ban impossible to happen. Even without hacking, it can happen.


[Report Rule-Breaking Portal Submissions] - [I don't actually have a personality]

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BrentHeMan
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Response to FAQ Discussion Thread 2015-03-23 11:48:10 Reply

At 3/23/15 09:39 AM, Sectus wrote: This is unnecessarily harsh, and there have been cases in the past where an account has been hacked

If someone was simply hacked, we'd probably know it.This addresses long time abusive users usually from day one.


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Sectus
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Response to FAQ Discussion Thread 2015-03-23 12:10:09 Reply

At 3/23/15 11:48 AM, BrenTheMan wrote: If someone was simply hacked, we'd probably know it.This addresses long time abusive users usually from day one.

Still, the response could be less misled and harsh. It seems to be an unusually unfriendly tone compared to the rest of the site.


[Report Rule-Breaking Portal Submissions] - [I don't actually have a personality]

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BrentHeMan
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Response to FAQ Discussion Thread 2015-03-24 13:57:25 Reply

At 3/23/15 12:10 PM, Sectus wrote: Still, the response could be less misled and harsh. It seems to be an unusually unfriendly tone compared to the rest of the site.

That's intentional.


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