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Newgrounds is having DNS errors

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NeonSpider
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Newgrounds is having DNS errors Jan. 15th, 2014 @ 07:01 PM Reply

Not sure if anyone knows there's a problem yet, but try going to various people's pages and you'll get either Error 1001 DNS resolution error from CloudFlare network, or the generic server not found page your browser gives you when a website doesn't exist.

I'm sure it's related to the recent site migration. So, Tom, Wade, ... anyone? .. Someone needs to look into this.

BrenTheMan
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Response to Newgrounds is having DNS errors Jan. 15th, 2014 @ 07:16 PM Reply

At 1/15/14 07:01 PM, NeonSpider wrote: Not sure if anyone knows there's a problem yet, but try going to various people's pages and you'll get either Error 1001 DNS resolution error from CloudFlare network

This is happening for some people and we're not sure why yet. We're looking into it.


I manage NG's servers (and other stuff).
E-mail us with questions, concerns, complaints, compliments ;), etc. related to the site.
Here is info on chat and the store closing.

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Nijsse
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Response to Newgrounds is having DNS errors Jan. 16th, 2014 @ 02:47 AM Reply

At 1/15/14 07:16 PM, BrenTheMan wrote:
At 1/15/14 07:01 PM, NeonSpider wrote: Not sure if anyone knows there's a problem yet, but try going to various people's pages and you'll get either Error 1001 DNS resolution error from CloudFlare network
This is happening for some people and we're not sure why yet. We're looking into it.

I don't know if this helps you guys a bit, but I get the same message both at home and at my job. Weird thing is that if try loading the same pages on my phone, it works perfectly fine.

Nijsse
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Response to Newgrounds is having DNS errors Jan. 16th, 2014 @ 05:57 AM Reply

At 1/16/14 02:47 AM, Nijsse wrote:
At 1/15/14 07:16 PM, BrenTheMan wrote:
At 1/15/14 07:01 PM, NeonSpider wrote: Not sure if anyone knows there's a problem yet, but try going to various people's pages and you'll get either Error 1001 DNS resolution error from CloudFlare network
This is happening for some people and we're not sure why yet. We're looking into it.
I don't know if this helps you guys a bit, but I get the same message both at home and at my job. Weird thing is that if try loading the same pages on my phone, it works perfectly fine.

Hm, I tested multiple 'error 1001' users on my phone, even ones I never checked before. Everything seemed to work. Now, a few hours later, I also get the same error message on my phone for these users, so I guess you scratch my feedback. =/

Cyberdevil
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Response to Newgrounds is having DNS errors Jan. 16th, 2014 @ 07:14 AM Reply

At 1/15/14 07:16 PM, BrenTheMan wrote: This is happening for some people and we're not sure why yet. We're looking into it.

Received this error for the first time just now, sending an 'Add Friend' request, refreshing the page solved it though.

BrenTheMan
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Response to Newgrounds is having DNS errors Jan. 16th, 2014 @ 08:23 AM Reply

At 1/16/14 07:14 AM, Cyberdevil wrote: Received this error for the first time just now, sending an 'Add Friend' request, refreshing the page solved it though.

Thanks for the feedback. Still working on resolving this.


I manage NG's servers (and other stuff).
E-mail us with questions, concerns, complaints, compliments ;), etc. related to the site.
Here is info on chat and the store closing.

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Stealth-Emergence
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Response to Newgrounds is having DNS errors Jan. 16th, 2014 @ 09:13 AM Reply

It isn't just user pages, which are still showing DNS error pages.

I'm getting a site not found error occasionally when visiting newgrounds.com

also, unrelated problem, but whenever typing into a form field, like this one, on an ipad. It's a pain in the arse when you make a typo. Because firstly can't see the cursor anywhere and secondly, I can't select individual words or letters.
this could also just be chrome

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BrenTheMan
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Response to Newgrounds is having DNS errors Jan. 16th, 2014 @ 09:37 AM Reply

At 1/16/14 09:13 AM, Stealth-Emergence wrote: It isn't just user pages, which are still showing DNS error pages.

I'm getting a site not found error occasionally when visiting newgrounds.com

We've got a ticket open with our DNS provider and they have an internal ticket open with their engineering staff.

We're working to get this fixed ASAP.


I manage NG's servers (and other stuff).
E-mail us with questions, concerns, complaints, compliments ;), etc. related to the site.
Here is info on chat and the store closing.

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VJF
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Response to Newgrounds is having DNS errors Jan. 16th, 2014 @ 09:47 AM Reply

At 1/16/14 09:37 AM, BrenTheMan wrote: We've got a ticket open with our DNS provider and they have an internal ticket open with their engineering staff.

We're working to get this fixed ASAP.

Thanks Bren (or Brent, I'm not sure). I'm sure you guys are workin as fast as you can. I will be glad to be able to see my profile page again, tho.


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Stealth-Emergence
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Response to Newgrounds is having DNS errors Jan. 16th, 2014 @ 09:56 AM Reply

At 1/16/14 09:37 AM, BrenTheMan wrote: We're working to get this fixed ASAP.

Awesome, thanks for the info


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VJF
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Response to Newgrounds is having DNS errors Jan. 16th, 2014 @ 11:32 PM Reply

Things seem to be fixed for now.


"I await the sweet release of Death. And I plan to take my enemies with me."---Unknown source.
"You're a bit of a ghoul - aren't you?"---ZeroAsALimit.

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BrenTheMan
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Response to Newgrounds is having DNS errors Jan. 17th, 2014 @ 05:01 PM Reply

Is this fixed for you?


I manage NG's servers (and other stuff).
E-mail us with questions, concerns, complaints, compliments ;), etc. related to the site.
Here is info on chat and the store closing.

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Conal
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Response to Newgrounds is having DNS errors Jan. 17th, 2014 @ 05:05 PM Reply

This was terrible yesterday. As soon as I started using the site today I experience problems, then suddenly everything was fine.


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NeonSpider
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Response to Newgrounds is having DNS errors Jan. 17th, 2014 @ 06:42 PM Reply

At 1/17/14 05:01 PM, BrenTheMan wrote: Is this fixed for you?

It seems to be working fine at the moment. I know a bit earlier sometimes Newgrounds itself would get "server not found" but then refreshing the page and it loads. Right now everything seems to be working correctly.

Should probably hold out and see if there's any residual problem over the next couple days though.