At 8/22/12 09:35 PM, Dean wrote:
When forum moderators are strict, users complain that they abuse their authority. When forum moderators are lenient, users complain that they no longer give a crap about the community.
I'm sure you're all familiar with the "[insert topic] For Dummies" books. Imagine that someone has asked you to contribute to a "Forum Moderation For Dummies" book. What kind of advice would you put in there to help shape your idea of a perfect forum moderator?
This is only meant as a bit of fun but I still think it might be interesting to hear your opinions on the subject.
This is a brilliant idea for a serious thread in a lot of ways.
I've never been a moderator, so I honestly can't speak from experience in that position. I have, however, been an administrator for games that attract 12-year-olds, so i'll speak from there.
1. Walk softly, but carry a big stick. Basically this means be fun and nice, but when it comes down to it don't be afraid to use the ban-hammer.
2. Post! I never see mods these days post in anything. I may just be missing them, but I think you should have fun, too. The main reason you should do this is because you're part of the community, not above it.
3. Think like a user. What do users want? (which is what this thread's about, anyway) What would you want from moderators if you were a user? This is the most difficult bit.
4. Joke around and have fun in general. Again, you're part of the community, not above it.
5. Be persistent. There's not a lot of "instant gratification" when doing all of this, and it's tough. In the long run it'll serve well.
6. This isn't a huge issue, but sometimes a thread will be locked and there's no post as to explaining why or who locked it. Posting before locking would be good in several ways. You aren't the batman, you don't need to hide.
Yeah, you'll get a lot of people kissing your ass or asking for shit because you're a mod/admin (anyone seen the aftermath of Tom's posts?) If you ignore it and are active enough, it won't be such a special occurrence that you're there and people will stop doing that (save for new users and a special few)