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Can't upload profile pic.

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GunShard
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Can't upload profile pic. 2012-07-10 08:51:18 Reply

I have it at 60 by 60 pixels it says "Crop your image" when I hit the upload button.

Strange error.


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Auz
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Response to Can't upload profile pic. 2012-07-10 09:20:45 Reply

Your profile picture must be 270 pixels wide and 200 pixels tall, so if you're uploading a 60x60 picture there it should give errors.

If you're talking about your user icon, perhaps you should try to use a different browser.


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Halberd
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Response to Can't upload profile pic. 2012-07-10 11:02:50 Reply

OMG I have the same problem.

The cropping thing just isn't showing up at all and I actually came here to see if anyone else was having this problem...I will try another browser.


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Halberd
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Response to Can't upload profile pic. 2012-07-10 11:14:48 Reply

Okay I tried it on Firefox and both profile and icon pic uploading isn't working and if I wait long enough it says something like 'server upload failed'

Not sure who I should PM this to if anyone at all so I think I'll just wait another time and try again.


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Informant
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Response to Can't upload profile pic. 2012-07-10 11:47:21 Reply

Same problem.
I also cant upload my video as an .FLV(says its not the right type of flv) file or .mp4..
but that might be unrelated.

Archonic
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Response to Can't upload profile pic. 2012-07-10 12:01:50 Reply

I just tried to change my profile pic. It's not letting me crop or submit.

At 7/10/12 11:47 AM, Informant wrote: Same problem.
I also cant upload my video as an .FLV(says its not the right type of flv) file or .mp4..
but that might be unrelated.

It's completely unrelated. You normally have to upload videos as a .SWF, but Tom can let you upload as a .mp4 if you ask him.


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Informant
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Response to Can't upload profile pic. 2012-07-10 12:12:56 Reply

It's completely unrelated. You normally have to upload videos as a .SWF, but Tom can let you upload as a .mp4 if you ask him.

I know, but I did it in premiere.
I asked him..
It's not possible to put it in a swf. Too bad its my first video, he probably wont allow it.
Oh well.

SirAlex
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Response to Can't upload profile pic. 2012-07-10 20:37:16 Reply

At 7/10/12 11:47 AM, Informant wrote: I also cant upload my video as an .FLV(says its not the right type of flv) file or .mp4..

I'm just guessing here but can't you open the .flv in flash and then test it in flash, creating a separate .swf file for the .flv and upload that?

if you don't have flash just download a free trial.
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Response to Can't upload profile pic. 2012-07-10 23:03:18 Reply

At 7/10/12 08:37 PM, Alex616 wrote: I'm just guessing here but can't you open the .flv in flash and then test it in flash, creating a separate .swf file for the .flv and upload that?

I asked him, and he responded swiftly, allowing it! :D
Thanks !

VinVulpis
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Response to Can't upload profile pic. 2012-07-11 06:09:13 Reply

Alright, same issue on my end. I can't upload an icon or profile pic. I have the images dimentions perfect, but I get "crop your image" no mater what I give it.

Fun~ At least I'm not along, so probably something site related that'll get fixed. Was finally gonna start using my account here.


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Halberd
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Response to Can't upload profile pic. 2012-07-11 07:16:34 Reply

At 7/11/12 06:09 AM, VinVulpis wrote: Alright, same issue on my end. I can't upload an icon or profile pic. I have the images dimentions perfect, but I get "crop your image" no mater what I give it.

Fun~ At least I'm not along, so probably something site related that'll get fixed. Was finally gonna start using my account here.

You better stick around.


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ReNaeNae
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Response to Can't upload profile pic. 2012-07-11 12:34:53 Reply

I just posted a link to this topic in the Bug Reporting thread over in General to make sure someone sees it.

Jeffyx
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Response to Can't upload profile pic. 2012-07-11 19:15:15 Reply

Same problem :/


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poinl
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Response to Can't upload profile pic. 2012-07-11 20:38:10 Reply

At 7/10/12 12:12 PM, Informant wrote:
It's completely unrelated. You normally have to upload videos as a .SWF, but Tom can let you upload as a .mp4 if you ask him.
I know, but I did it in premiere.
I asked him..
It's not possible to put it in a swf. Too bad its my first video, he probably wont allow it.
Oh well.

informant just convert it to swf

also same problem as op is what i have


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tazi16
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Response to Can't upload profile pic. 2012-07-11 21:41:42 Reply

Im not to happy to see how old these posts are and know that this problem is still happening. I tried the different brwser thing, google chrome, safari and firefox and nothing. it still wont let me upload profile or icon pictures. awesome right?

Informant
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Response to Can't upload profile pic. 2012-07-11 22:15:29 Reply

At 7/11/12 08:38 PM, poinl wrote: informant just convert it to swf

It was originally, but it lagged too much anyway.
Its okay because I figured out how to do it.

Nebula
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Response to Can't upload profile pic. 2012-07-12 08:33:37 Reply

Have the same issue.

liljim
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Response to Can't upload profile pic. 2012-07-12 13:27:15 Reply

At 7/12/12 08:34 AM, Amaranthus wrote: Redesign glitch.

No.

This underlies the importance of contacting someone when something like this is wrong. This issue should now be resolved.

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Response to Can't upload profile pic. 2012-07-12 17:38:31 Reply

At 7/12/12 01:27 PM, liljim wrote:

This issue should now be resolved.

It didnt work with the .gif, it still gives me Crop your image!
Same size as the PNG but the png worked. O_o
So yes, it is resolved! thanks. :)

arghjustkillme
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Response to Can't upload profile pic. 2012-07-14 17:44:03 Reply

A PNG worked for me too. Thank you for the help, liljim.

iscrulz
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Response to Can't upload profile pic. 2012-07-14 23:58:34 Reply

At 7/11/12 07:15 PM, Jeffyx wrote: Same problem :/

Well didn't ctrl F5 work.


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Thalya
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Response to Can't upload profile pic. 2012-09-25 14:19:01 Reply

I've tried multiple times now to try and change my icon image. Each time I crop it, click save and it just doesn't change.

Sharktoof
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Response to Can't upload profile pic. 2013-05-17 20:12:52 Reply

At 7/12/12 01:27 PM, liljim wrote:
This issue should now be resolved.

It didnt work with the .gif, it still gives me Crop your image!
Same size as the PNG but the png worked. O_o
So yes, it is resolved! thanks. :)

I saved as PNG, it's still not working for me. x(


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Lunicarus
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Response to Can't upload profile pic. 2013-05-20 21:26:49 Reply

I've had the same problem, but instead of my profile pic I can't upload regular artwork because it glitches up whenever it tries to set the thumbnail.