At 8/22/11 01:16 PM, Rockyusa wrote:
Reasons why I don't play on the Xbox anymore...
Why? Microsoft had caught the problem, protected my account, refunded my money, etc.. before I even had a chance to get to the bank.
If you're going to use any online gaming device... XBox sounds like a good one to use.
My initial post probably came off a bit negative, for that I apologize... I was a bit agitated from my morning ventures. Yeah, everything is OK and for that I'm grateful, but I was still late to work and I still spent 2 hours at the bank making sure no other harm had been done, filing fraud charges (just in case) and asking them to issue me new cards. Plus, the post was a rushed, and bad attempt to point out what a fucking moron the thief must be...
If I could go back, I would make this post completely different. Instead of the negative, "Fuck you thief", I would create a positive "I love you Microsoft" post instead. After all, Microsofts wonderful customer service is the real focus of this story.
At 8/22/11 02:29 PM, Garage wrote:
This genuinely surprises me!
Agreed... I've never been more thrilled with customer service.
Fucking awesome job.