It's a good show. There's no canned laughter (+5 points for a sitcom), none of the jokes really feel forced, it has a plot you can follow.
A lot of people treat it like a soap opera too, so there's some appeal to people who care about that stuff.
It may not be laugh out loud all the time funny like other shows, but it has its appeal to it, and people can relate because it's not wacky and out of the norm to see people why actually behave like that.
I don't watch the show that much but I do enjoy it