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Tablet pen woes

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JoeTheToucan
JoeTheToucan
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Tablet pen woes 2009-03-16 15:13:39 Reply

I recently got a new Trust tablet, but I broke the pen via dropping it. I inquired about the possibility of a new pen on Trust's website, and they sent me one free! Today I received it, but it was different to the original. I did not think this mattered, but it doesn't seem to work. I have unplugged/replugged my tablet, rebooted my PC, changed the pen's battery and re-installed the software, all to no avail. Does anyone know how to get my pen a-workn'?
Any help would be greatly appreciated.


No mate, no.

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Lizzardis
Lizzardis
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Response to Tablet pen woes 2009-03-16 15:31:12 Reply

E-Mails Trust again. Tell them your problems, also tell them your model number of your tablet. That should help them find a pen for it.

Good luck.

Dragproductions
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Response to Tablet pen woes 2009-03-16 20:21:02 Reply

Yea, tell them your model number, you probably got the wrong pen for the wrong tablet.


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Lizzardis
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Response to Tablet pen woes 2009-03-17 12:46:08 Reply

At 3/16/09 08:21 PM, Dragproductions wrote: Yea, tell them your model number, you probably got the wrong pen for the wrong tablet.

Usually they just send you a default one which should work with all of their models. However they are only human and can make mistakes.