i'm raging at the moment, riddle me this newgrounds
signed up for iphone o2 plan (LOLIPHONE), 18 month contract with a £7 unlimited bolt on for unlimited with no fair use policy (quote from the salesman AND O2 website), signed up to this, very happy and texting away, my first month isn't even up yet and i'm being charged £45 on top of my usual bill, coming to near £80. wait, what? i haven't gone over my minutes, the internet is unlimited and so is my tex-
my bill is telling me i'm paying extra £7 for 500 texts, yet it was clearly stated once i signed up i'd be having unlimited for the extra £7, salesman even wrote it down on my bill paper outlining it, saying a girl before had sent 6,000 odd texts and i wouldn't have to worry about going over, saying i'd be fine.
but, no. i feel so angry, but what can i do? i need help.